Questions & Answers for Zanaco - Lusaka

Here you will find questions & answers for Zanaco. All questions are checked and confirmed by our administrator. Questions are answered by the company representative or ZambiaYP users.
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How to change my old contact number and put another one
Answer Useful Wrong 1
How to change account mobile registration number adding a new phone number?
Answer Useful 10 Wrong
Send money to other account so I want the money.and the money i sent into my other number is in my names but know they saying that is in someone else's name
Answer Useful 1 Wrong 2
How to remove my zanaco account number & pin number?
Answer Useful 5 Wrong 2
I have forgotten my zanaco xapit account number and pin. How do I retrieve them?
Answer Useful 29 Wrong 9
How do I retrieve my money sent to the wrong account via Xapit?
Answer Useful 3 Wrong
What are the maximum months for a dormant account to closed?
Answer Useful 5 Wrong 2
I have forgotten my xapit account and pin, how can you help me?
Answer Useful 9 Wrong
Our account number shows us it is not suitable for and paird to the napsa documents when we need to verify napsa partial payment claim what are we going to do about it
Answer Useful 3 Wrong
How do I check my cvv code after misplacing my card
Answer Useful 6 Wrong 2
Is a xapit account suitable for the ongoing Napsa partial withdraw?
Answer Useful 20 Wrong 3
My account is locked and i have forgotten my account number
Answer Useful 18 Wrong
How can I change my phone number on my xapit account
Answer Useful 6 Wrong
How do I check for my account number which I have forgotten?
Answer Useful 9 Wrong
How much money is a xapit account can receive
Answer Useful 31 Wrong
How can I check my xapit account number?
Answer Useful 14 Wrong 1
Does a xapit account have CVV cord
Answer Useful 6 Wrong 6
I am kindly asking how to regain my account back when the pin has been blocked ?
Answer Useful 20 Wrong
How to I recover my ATM pin?
Answer Useful 13 Wrong 2
How can I know my account number
Answer Useful 9 Wrong 2
How can someone recover his pin if he/she forget?
Answer Useful 20 Wrong 4
What's the telephone number for zanaco civic centre branch?
Answer Useful 6 Wrong
I cleared a batch report on my pos machine, it was approved, am trying to log on it is saying please wait, what can I do?
Answer Useful 3 Wrong 1
Can I open 2 xabit zanaco account using 1 NRC but different phone numbers?
Answer Useful 17 Wrong 4
How do I recover the mobile number used when opening zanaco account if I forgot?
Answer Useful 11 Wrong
I have to do transactions but it's saying account close , transaction failed. What could be the problem?
Answer Useful 13 Wrong 2
I did a withdraw of k1600 by an ATM...then I tried to withdraw a k2000...the ATM machine didn't produce the money but there was insufficient fund...so I waited for a reversal only to find that only k1122 was reversed...where did the rest of my money go..please help
Answer Useful 10 Wrong
What should I do my phone number has been used to be opened for another zanaco bank but mine didn't show
Answer Useful 7 Wrong 2
If I do a card replacement, will my pin number change also
Answer Useful 15 Wrong 4
How can I know my account never if I don't remember it
Answer Useful 9 Wrong 1
How can I change my zanaco mobile number without going to brach
Answer Useful 31 Wrong 2
How can I change the zanaco xapit mobile number?
Answer Useful 32 Wrong 3
How much do you charge for your monthly maintenance?
I just got my zanaco account recently en you've been taking my money each time I deposit in.
Please I need your clarification.
Answer Useful 24 Wrong 1
I forgot my pin number, have called 5000 they told me to block my account but since then nothing is working out can you please assist me with my account number and pin
Answer Useful 25 Wrong
How can I check my fixed account number it doesn't have an ATM?
Answer Useful 1 Wrong 1
I have forgotten My zanaco mobile banking pin and account and I hv tried calling 5000 but nothing is changing,wat do I do?
Answer Useful 33 Wrong 3
How can I check my card number if I Lost the card?
Answer Useful 13 Wrong 4
How can i check my xapit account number and PIN?
Answer Useful 14 Wrong
How can I check my account number?
Answer Useful 6 Wrong 3
My xapit mobile banking is blocked how do I unblock it?
Answer Useful 145 Wrong 29
I have forgotten my xapit account number and pin how can I retrieve my account?
Answer Useful 15 Wrong
I have forgotten my account number and pin but I still have the card. How do I retrieve these details?
Answer Useful 12 Wrong 1
I have forgotten my account number and pin but I still have the card. How do I retrieve these details?
Answer Useful 12 Wrong 1
I have forgotten my pin and my account has been blocked,how do i get it unblocked?
Answer Useful 16 Wrong 2
Cant remember my xapit account number how do I check it using my phone?
Answer Useful 9 Wrong
Cant remember my xapit account number how do I check it using my phone?
Answer Useful 8 Wrong 4
I lost my zanaco xapit atm card what should i do?
Answer Useful 77 Wrong 10
I have forgotten my xapit account number and pin, how can I check it using my different phone number?
PUBLIC USER
I have forgotten my xapit account number and pin, how can I check it using my different phone number?
PUBLIC USER
How can I check for my zanaco account number?
PUBLIC USER
how can i check my account number using my phone?
Answer Useful 193 Wrong 40
What is the address for zanaco bank North end Lusaka
Answer Useful 3 Wrong
How can I check my account number using the phone which is ********
Answer Useful 8 Wrong 3

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