SUWILANJI SIMUKANGA
CUSTOMER SERVICE ADVISOR. BARCLAYS BANK.
I am a professional looking for new challenges especially in the banking field. I am suitably qualified and can adapt easily into a team setup. I have a range of knowledge in this area, which can be of good use to any organisation.
Work Experience
- 2007 - 2019Barclays Bank Zambia plc August 22, 2008 – present.Customer Service Advisor (Full Time). Receive and dispense cash and related instruments. Customer Service; handle all customer queries and present all bank products to the clients. Ensure risk and control procedures are followed. Vault Custodian (acting). 2013-2015. Card and Pin issuing (acting). 2010-2012. ESAMI (Eastern and Southern Africa Management Institute) 2007-2008. Researcher. National Mirror Newspaper. 2006-2007. Features Writer.Customer Service Advisor (Full Time).
Receive and dispense cash and related instruments.
Customer Service; handle all customer queries and present all bank products to the clients.
Ensure risk and control procedures are followed.
Vault Custodian (acting).
2013-2015.
Card and Pin issuing (acting).
2010-2012.
ESAMI (Eastern and Southern Africa Management Institute)
2007-2008.
Researcher.
National Mirror Newspaper.
2006-2007.
Features Writer.
Education
- 2017 - 2018Zambia Institute of Banking And Financial Services.Postgraduate Certificate in Retail Banking
- 2000 - 2005University of Zambia.Bachelor of arts degree in Sociology.
Skills
- Good team player
- fluent in English
Hobbies
- sports(football, basketball)
- polish draughts
- reading
Personal Details
- Sex: Male
- Marital Status: Married
- Religion: christianity
- Nationality: zambian
- Date of Birth: 02/06/1982
References
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