Chiloba Chongo
working for a School/ Organization
I, am looking for management training which offers me the opportunity to develop new skills while strengthening those I already posses and to experience other organizations work.
Work Experience
- 2019 - 2022Pestalozzi Education CentreAdministrative Assistant /Personal AssistanceAnswer, screen and transfer inbound phone calls
Receive and direct visitors and clients
In charge of the schools database
General clerical duties including photocopying, fax and mailing
Maintain electronic and hard copy filing system
Retrieve documents from filing system
Handle requests for information and data
Resolve administrative problems and inquiries
Prepare written responses to routine enquiries
Prepare and modify documents including correspondence, reports, drafts, memos and emails
Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
Prepare agendas for meetings and prepare schedules
Record, compile, transcribe and distribute minutes of meetings
Open, sort and distribute incoming correspondence
Maintain office supply inventories
Coordinate maintenance of office equipment
Coordinate and maintain records for staff, telephones, and petty cash
- 2022 - 2022Pestalozzi Education CentreParents Relations Officeris in charge of designing and implementing a student retention plan
manages the administrative parts of admissions and enrolments (welcoming prospects, administering the tests, making sure they are corrected on time, collecting all documents for enrolments, keeping School Database up-to-date).
manages all communications with enrolled parents: answers the phone and incoming emails, sends out information and communication such as invitation to events, etc and follows-up to make sure information is received
is in charge of the logistics for parents’ meetings and events
- 2015 - 2016Hotel Macha-LeniReceptionistReceiving guests.
Monitor all activities of the front desk on an everyday basis and ensure compliance to all policies and procedures to maintain exceptional quality of service.
Maintaining records of room inventory for facility and ensure optimal level of customer satisfaction
Preparations of invoices and quotations.
Receiving and making calls
Making reservations.
Sending and receiving of mails
Education
- 2022 - 2025NipaPERSUING A DIPLOMA IN BUSSINESS ADMINSTRATION
Skills
- Microsoft Office Package
- Familia canvas
- Adobe
- Excel
- Fluent in english ,bemba and nyanja
- Customer service
- Marketing
Hobbies
- Traveling
- Meeting new people
- Watching Movies
Personal Details
- Sex: Female
- Marital Status: Single
- Religion: Christian
- Nationality: Zambian
- Date of Birth: 20 February 1991
References
This information is visible only for registered users.