Chiloba Chongo

working for a School/ Organization

I, am looking for management training which offers me the opportunity to develop new skills while strengthening those I already posses and to experience other organizations work.

Work Experience

  • 2019 - 2022
    Pestalozzi Education Centre
    Administrative Assistant /Personal Assistance
    Answer, screen and transfer inbound phone calls
    Receive and direct visitors and clients
    In charge of the schools database
    General clerical duties including photocopying, fax and mailing
    Maintain electronic and hard copy filing system
    Retrieve documents from filing system
    Handle requests for information and data
    Resolve administrative problems and inquiries
    Prepare written responses to routine enquiries
    Prepare and modify documents including correspondence, reports, drafts, memos and emails
    Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
    Prepare agendas for meetings and prepare schedules
    Record, compile, transcribe and distribute minutes of meetings
    Open, sort and distribute incoming correspondence
    Maintain office supply inventories
    Coordinate maintenance of office equipment
    Coordinate and maintain records for staff, telephones, and petty cash
  • 2022 - 2022
    Pestalozzi Education Centre
    Parents Relations Officer
    is in charge of designing and implementing a student retention plan
    manages the administrative parts of admissions and enrolments (welcoming prospects, administering the tests, making sure they are corrected on time, collecting all documents for enrolments, keeping School Database up-to-date).
    manages all communications with enrolled parents: answers the phone and incoming emails, sends out information and communication such as invitation to events, etc and follows-up to make sure information is received
    is in charge of the logistics for parents’ meetings and events
  • 2015 - 2016
    Hotel Macha-Leni
    Receiving guests.
    Monitor all activities of the front desk on an everyday basis and ensure compliance to all policies and procedures to maintain exceptional quality of service.
    Maintaining records of room inventory for facility and ensure optimal level of customer satisfaction
    Preparations of invoices and quotations.
    Receiving and making calls
    Making reservations.
    Sending and receiving of mails


  • 2022 - 2025


  • Microsoft Office Package
  • Familia canvas
  • Adobe
  • Excel
  • Fluent in english ,bemba and nyanja
  • Customer service
  • Marketing


  • Traveling
  • Meeting new people
  • Watching Movies

Personal Details

  • Sex: Female
  • Marital Status: Single
  • Religion: Christian
  • Nationality: Zambian
  • Date of Birth: 20 February 1991


This information is visible only for registered users.

Contact Me

Please sign-in if you want to contact.