Quality Management Mentorship

About the product
Let’s just face it. Implementing a laboratory quality management system is not an easy task. You need experienced hands to guide the laboratory through the process in an effective and efficient manner. At Qualicademy, we understand the challenges and benefits of implementing a laboratory quality management system. Having been in your shoes, our collective experience gives us insight into the challenges that come with establishing and maintaining a quality management system in a resource-constrained setting.

Our onsite mentorship programme involves embedding our quality consultants in day-to-day operations of the laboratory and building the quality system together with laboratory staff. While on site, we systematically guide the laboratory through all the ISO 15189 requirements and how to actually implement them. From simpler requirements, all the way to more intimidating topics such as statistical quality control, measurement uncertainty, method verification, comparability of examination results, etc, our quality consultants are on hand and on-site to offer step-by-step guidance on fulfilling ISO 15189 requirements. This way, laboratory staff learn quality by actually doing.

At Qualicademy, we believe that onsite mentorship is the most effective and efficient approach to guiding your laboratory through the process of accreditation. Unlike classroom QMS trainings, onsite mentorship allows for adaptation of solutions and quality activities to the local context. Our quality consultants will tailor the mentorship package to your laboratory’s organisational and resource context, allowing maximum input from laboratory staff themselves when developing solutions. That’s how QMS should be!
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