Job vacancy Receptionist

CV People Africa
Plot 2341 Mambilima House Kabelenga Road, Lusaka
  +260 211 268 908, +260 211 268 909
  +260 955 000 340, +260 955 000 341

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Job Type
Job Status
Full Time
22 March, 2023
Job Title


Job Location
Job Presentation
The receptionist will act as the front-line support for clients and customers responsible for providing helpful information, answering questions, and responding to complaints to ensure that customers are satisfied with products, services, and features.

Experience2 Years
Education LevelDiploma Level
QualificationsBusiness Administration or related qualification
SoftwareProficiency in Microsoft Office Suite
Knowledge OfOffice administration procedures and customer service
Skills ToExcellent written and oral communication skills
Ability ToCarry out tasks with minimal supervision
Other RequirementsCustomer service experience will be an added advantage
  • Welcome visitors/clients physically or on phone in a professional manner
  • Introduce the products that the company is offering to clients
  • Write quotations/orders for clients
  • Handle effectively customer issues
  • Ensure comfortability of customers
  • Directing and guiding customers in the process of collection of products from accounts, production up to the point of correction
  • Direct visitors to the appropriate person and office
  • Answering customer queries with the urgency it deserves
  • Handing over the letters /any documents to the Human Resource office
  • Answer, screen, and forward incoming phone calls
  • Ensure clients leave the office/company premises happy and satisfied.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Perform other clerical receptionist duties such as filing, photocopying, and transcribing
Valid Till
22 Jun, 2023 (25 days left)

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