Job vacancy Sales Development Representative (Remote)

7th Floor, Tower 1, NeXTeracom Cybercity, Ebene Mauritius

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Grafana Labs
Job Type
Job Status
Full Time
24 February, 2023
Job Title

Sales Development Representative (Remote)

Job Presentation

As a Sales Development Representative, we'll provide you the tools and resources to be successful - but this isn't the run of the mill SDR role. You will be a critical part of our Sales Development team, responsible for responding to inbound requests, understanding the needs of our users, and handing off the relationship to an Account Executive when appropriate. You'll help develop engagement plans for acquiring new accounts, identify client opportunities, listen to client's needs, discuss the impact of our technology, and highlight the benefits of GrafanaCloud and Grafana Enterprise. This role is remote and we are open to all candidates in United Kingdom.


  • Using, email, phone and social media, you will manage the initial sales process, including responding to inbound leads/tickets, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and when is the right time to involve an Account Executive
  • Create and evolve customized email and social media strategies for outreach to prospects
  • Build rapport and long-term relationships with prospects
  • Track all activities in Salesforce and
  • Maintain a solid understanding of competitors, open source ecosystem, and industry trends
  • Be comfortable making decisions and working as an autonomous member of a collaborative team
  • Work closely with the Sales Team on support and execution of account strategies
  • Identify key players within an account, researching and obtain business requirements and OKRs
  • Create target user lists to engage accounts in your territory
Required profile for job ad : Sales Development Representative (Remote)


  • Maintain a positive attitude in the face of criticism, rejection, or failure
  • Superior written and verbal communication skills, able to talk to and connect with all levels at an organization
  • Proven history of following through with goals and commitments
  • Quick learner, able to take initiative, excellent at problem solving
  • Insatiable sense of curiosity, always questioning and digging deeper for answers
  • Able to think strategically and tactically
  • Demonstration of success in a non-sales goal-oriented environment
Job criteria for job ad : Sales Development Representative (Remote)
Job category : Sales
Industries : IT, software engineering, Internet
Employment type : Permanent contract - Fixed-term contract
Region : Central - Copperbelt - Eastern - Luapula - Lusaka - Muchinga - North-Western - Northern - Southern - Western - International
Experience level : 2 to 5 years
Educational level : Bachelor
Key Skills : sales
Number of Position(s) : 1
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Valid Till
24 Apr, 2023 (31 days left)

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