Job vacancy Sales Representative

JOB PURPOSE

We are looking for a Sales Representative reporting directly to the Hiring Manager based in Zambia.

The successful incumbent will be working as a branch Sales Representatives to ensure the success of the Customer Value Proposition by having a deep understanding of customer needs, ensuring that the customers have a single source of contact and providing quick responses within stipulated turnaround times. Achieve, top line and profitability targets for the region and to grow Bridgestone’s regional market share year on year.

RESPONSIBILITIES:

Sales:

• Achieve 100% of sales budget units and profitability
• Monitor sales by channel and by outlet
• Continuously increase sales per family customer and per category
• Achieve sales mix, as per company sales policy

CUSTOMER RELATIONS:

• Foster trust relationships with customers through actions and proactive support
• Conduct marketing and promotional activities to enhance BSAF sales through channel
• Qualify new business
• Investigate product problems and deal with related queries
• Build and maintain trusted customer relationships and provide product training

REPORTING AND BUSINESS ACUMEN:

• Collect market data and use intelligently to analyse customer behaviour
• Report on monthly dealer activity, pricing movement, market changes and competitor strategies
• Compile monthly/quarterly reports on channel performance
• Plan and compile itinerary and customer call reports
• Advise on product range, stock rotation etc

TECHNICAL SERVICES & SUPPORT:

• Provide technical product specific support to customers
• Customer complaint management
• Assist with admin and customer on-boarding procedures

 

Required profile for job ad : Sales Representative REQUIREMENTS:

• Zambian Citizenship
• Diploma or B.Degree in Sales and Marketing or Business Management
• Minimum 3 years experience in similar role
• Basic financial management skills (Profit & Loss / Balance sheet)
• Valid Drivers License
• Tyre Experience (Advantageous)
• MS Office Advanced
• Must be able to work independently and under pressure
• Must have a positive momentum, solid work ethic and result driven
• Effective decision making, planning & implementation skills
• Effective communication skills - ability to inspire, intellectually stimulate, direct action for achieving results

Job criteria for job ad : Sales Representative