Job vacancy After Sales Manager - Lusaka

Recruitment Matters Africa
5 Kafubu rd. Ndola, Ndola
  04 746340, 04 746348, 04 746349

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Job Type
Job Status
Full Time
08 October, 2021
Job Title

After Sales Manager - Lusaka

Job Location
Job Presentation

Our client in the Automotive industry is looking for an After Sales Manager to join their team

Duties and Responsibilities include but are not subject to:
Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments).
Planning and developing short and long-term goals in both Parts & Service Department define the objectives weekly , monthly , annually, and submitting time projections to corporate management for approval.
Driving the parts business and his staff weekly & monthly parts & works budgets & targets
Strong with excel ,word and reports, Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections.
Paying close attention to daily operations, recommending and creating improved courses of action where necessary.
Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.
Providing aftersales management with daily & weekly reports on the financial condition of the dealership.
Overseeing the monthly aftersales financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners.
Coordinating with the aftersales business/administrative office to ensure that records and analyses are correctly maintained.
Creating a good working relationship with his team, HQ personnel and maintaining these relationships.
Coordinating daily & regular meetings with the of each department to ensure their profitability and efficiency.
Overseeing the hiring and training of all departmental staff and HOD/ managers.
Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
Overseeing and maintaining commission &incentives for al aftersales l employees.
Creating cost-effective advertising programs and merchandising strategies for the dealership.
Focusing on aftersales customer complaints that are unable to rectify and taking the necessary steps to resolve these complaints

Key Skills
Communication skills
Leadership skills
Problem solving skills

  • Must have at least 2 or /3 yrs OEM dealership experience
  • Parts Management experience at least 2 yrs key essential JD for ASM
  • Relevant Qualification
Negotiable depending on candidate
Valid Till
8 Jan, 2022 (31 days left)

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