Sales Manager

• Engaging corporate clients and selling Qrent IT products to different segments of the market.
• Presenting the sales pitch to different corporate clients, explaining key and unique features of the company’s product lines.
• Organizing and convening meetings with corporate & high value clients.
• Developing a Know Your Customer (KYC) framework and data base.
• Developing a sales strategy targeting high value clients and executing it through sales representatives.
• Managing and supervising sales representatives and ensuring the achievement of set targets.
• Managing and supervising all sales agents.
• Tracking all sales representative’s performance on a daily and weekly basis and coming up with corrective action for implementation during the following week.
• Determining a client's business requirements and establishing whether the available products are suitable.
• Presenting customer complaints to the technical team to act on, and providing feedback to the client.
• Offering inspiration and training of internal sales personnel on how to attain business sales objectives.
• Generating action plans to enhance performance and productive capacity of underperforming personnel.
• Developing marketing initiatives to propel sales activity.
• Developing and maintaining an active client database. Ensuring growth and maintenance of the customer base.
• Ensuring invoicing is done on time and payments are received as per contract terms.
• Prepare and submit weekly, monthly & annual sales reports to the Regional Manager.

Successfully create business from new and existing customer accounts, earning me
the top sales lady position and subsequent promotion to team lead.
-Supervise and manage a team of sales staff, communicate job
expectations and provide direction, support and motivation to the sales team to meet
set targets and KPI lines
-Enforce policies and procedures and ensure the sales team achieves the customer
service levels set by the organization resulting in an annual increase of customer
satisfaction by 5% per year.
-Responsible for resolving problems, identifying and analysing trends, monitoring
competitor sales and responding to customer needs.
-Foster strong relationships with customers and strategic associates to elevate brand
awareness through print, online and outdoor marketing initiatives.
-Coordinating with the digital marketing team for required lead generation.
-Addressing & escalating student grievances approaching sales staff for any
issues post admission.
-Providing daily, weekly and monthly reports to the sales and marketing manager.
-Addressing grievances of team members & escalating to the next level whenever
required.
-Providing coordination with the admission team for completing admission procedures
in time.
-Conducting research and development for improvising the strategies of promotions.
-Conducting radio interviews for purposes of marketing the Texila American
University brand.