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chilambwe mulenga

customer care executive/Mtn Zmbia

i am looking for management which offers me the oppotunity to develop new skills while strenghthening those i aleday posses.

Work Experience

  • 2019 - 2021
    ISON XPERIENCES BPO Mtn customer care executive
    Mtn customer care executive
    MTN CUSTOMER CARE EXECUTIVE
  • 2014 - 2014
    AIRTEL ZAMBIA
    Sales Agent-Sales and Marketing Department
    RESPONSIBILITIES ;
    Sim Card Registration
    Selling of Airtel Branded Phones
    Selling of Airtel Products and Services
  • 2015 - 2017
    GOLEND BRIDGE HOTEL Receptionist
    Receptionist
    Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.

Education

  • 2005 - 2017
    CHUNGA SECONDARY SCHOOL
    CERTIFICATE

Skills

  • Self-motivated, problem solving, can work for long hours and under pressure
  • Self-starter
  • Poses high levels of personal integrity
  • Can work with minimum supervision
  • Proven ability to handle delegated duties and responsibilities with efficiency and effectiveness
  • Microsoft Office
  • Internet literacy
  • Have an eye for detail
  • Team player, hardworking, committed and have leadership skills
  • Good interpersonal, communication, analytical and target oriented
  • Quick to learn and able to use ownt sn initiative
  • Effective time management skills

Hobbies

  • Developmental, economic, social and political programs
  • Watching and playing football Art Painting
  • Listening to music
  • reading novels.

Personal Details

  • Sex: Male
  • Marital Status: Single
  • Religion: christian
  • Nationality: zambian
  • Date of Birth: 26/09/1997

References

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