Human Resource officer/Student

Sales Representative Duties
· Helping out relationship (credit) officers to visit the client’s business and
· residence to take pictures, in case the credit officer is busy.

· Marketing EFCs Savings and Loan Products
· Explaining the terms and conditions of products and services to potential clients
Call Centre Agent Duties
· Market all EFC products and services to potential clients by using mechanisms approved by EFC management
· Analyzing loan statements in order to identify potential clients for repeat loans

· Make phone calls to identify clients inviting them to come and get repeat loans
· Research required information using available resources so as to attend to customers properly.
Loan Officer Duties
· Providing financial advice to clients
· Undertake data collection on the clients
· Handle customer inquiries both telephone and physically
· Giving first and repeat loans to potential clients
· Following and making phone calls to clients who are late in terms of payments (delinquency)

· Processing displinary, arrange for case hearings and take minutes
· To provide HR Manager in the day to day operations of the HR functions, advising and
· Coaching line Managers and employees on policies, procedures, terms and conditions of employment and basic employment law matters.
· To provide professional HR support service covering payroll administration performance management and overall HR advice and support.
· To provide support to the HR Manager in employee relations issues, such as disciplinary, grievance, performance development and attendance management.
· To maintain, develop and improve HR systems so that accurate records are kept and
Efficient data retrieval is available for employees and management information.
· Assist with communication drivers to ensure employees are informed. (Notice Boards,
Distribution of briefs, etc.)
· Looking after the health, safety and welfare of all employees
· Managing recruitment process including refining job descriptions, advertising,
Short listing, conducting interviews and pre-employment checks.
· Conducting exit interviews, completion of termination documents and ensures that the company assets are returned and signed for by relevant departments.
· Managing confidential HR and Payroll Administration.
· Preparing new employee files and ensures all documentation is received and accurately completed, where necessary.