Multichoice Zambia Ltd DStv Zambia - Lusaka

3.0 3 Reviews
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Company name
Multichoice Zambia Ltd DStv Zambia
Location
D18, Bishops Rd, Tukunka, P.O.Box 320011, Lusaka, Zambia
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Contact number
+260 21 126 1616
Fax
+260 21 126 1533
Website address
https://www.dstv.com/en-zm
Working hours
  • Monday: 9:00 am - 6:00 pm
  • Tuesday: 9:00 am - 6:00 pm
  • Wednesday: 9:00 am - 6:00 pm
  • Thursday: 9:00 am - 6:00 pm
  • Friday: 9:00 am - 6:00 pm
  • Saturday: 9:00 am - 5:00 pm9
  • Sunday: 10:00 am - 2:00 pm
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Listed in categories
NetworkingCabling and Fibre OpticsFilm, Television and VideoFilm and TV ProductionTV and Film Graphics
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Company description
A joint venture with the Zambian Broadcasting Corporation (ZNBC), MultiChoice Zambia has contributed hundreds of millions of dollars to the national economy since its establishment in 1994.

Customers of the GOtv (digital terrestrial) and DStv (satellite) services can choose from three and five packages respectively. MultiChoice Zambia business employs 230 full-time staff and contractors and has an on-the-ground network of more than 1 000 agents, installers, sales representatives and retail outlets.
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Reviews

3 Reviews
3.0
 
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3.0
Poor online response and non answering of calls.
Fully paid max Gotv, but not all listed channels on max was showing, tried to sort for assistance online but nothing coming forth, tried to call to no avail.
Reply Useful 1 Wrong
4.0
Customer Care & Others
Your customer service is pathetic to say the least.
It takes years to get a phone call answered, your self service facilities are non functional - the SMS facility does not work yet customers keep losing their monies...
You have so many Repeats except some news channels such that one can actually memorise all programmes on your menu...
I could actually write a book on what problems customers are facing but I request that you first deal with these few problems I have indicated above...

Kind regards,

Mich
Reply Useful 24 Wrong 3
2.0
Dstv removing WWE channel and WWE shows on the access pack
DStv is one of the best in broadcasting network in Africa but is now losing money and happiness from customers because wrestling is a sport most like by the poor not much of the rich like it. So if WWE channel was open on access package it will boost the viewing rates
Reply Useful 8 Wrong 2

Questions & Answers

46
 
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How can one become a gotv and dstv agent in lusaka
Answer Useful Wrong
Why is my Decoder showing invalid? ********
Answer Useful Wrong
I paid for my DStv subscription on Saturday 29 of may 2021 but up to now my decorder is not yet updated what could be the problem?
Answer Useful 4 Wrong 1
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